A 50% deposit is due upon the time of booking and we offer many different payment methods for your convenience. This is non-refundable after 48 hours of booking, and is subject to a credit card processing fee if you do decide to cancel.

At the time of booking, we also ask our guests for a damage waiver fee of $50. This waiver provides coverage for accidental damages during your stay, up to a maximum of $500. It ensures that you can fully enjoy your time without worrying about minor accidents.

Please understand that as a renter, you are responsible for any charges related to damages that occur during your stay or any additional cleaning required after your departure. We kindly request that you promptly report any accidents or damages so that we can address them before the arrival of the next set of guests. 

For our standard cancellation policy, we offer a full 100% refund for any cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.

We offer a 50% refund for cancellations made at least 7 days before check-in and no refunds for cancellations made within 7 days of check-in. A nonrefundable 5% fee for any cancellations done after booking.

Check-in is at 4:00pm and check-out is at 11:00am.

We do offer either early check-in or late check-out, or both! These are available upon availability, we will need to know ahead of time for this request so we can coordinate in advance with our cleaning crew.

During periods of high occupancy this accommodation may incur a fee or may not be available at all. 

Our front door smart locks can be accessed any time after check-in (4:00pm).  Any late check-ins are completely fine, no matter how late since its self check-in!

As of 2020, our professional cleaners are following CDC guidelines to ensure all common surfaces are cleaned and disinfected and use disinfectants approved on List N from the EPA, which kill the coronavirus SARS-CoV-2 (COVID-19). We also provide complimentary cleaning products in every home for your use!

Check-in is at 4:00pm and check-out is at 11:00am.

For our Luau Sunset, Luau Sunrise, and Hidden Dunes properties, you can arrive early, park on-site and enjoy the beach. However, you will need to wait until the 4:00pm check-in time to enter the property. 

We have free parking at all of our properties. Visit a property page to see how many spaces are available! Our properties range from 2-4 parking spaces each. 

Our Crystal Beach House has a driveway long enough to accommodate a trailer.